Privacy Policy

1. Introduction

OnwardLabs LLC ("we", "us", or "our") operates RentClaimPro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Property and tenant information you enter into cases
• Payment information (processed securely by Stripe)
• Communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate documents and track cases
• Process payments
• Send you technical notices and support messages
• Respond to your comments and questions

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in our operations (e.g., Stripe for payments, Supabase for data storage)
• If required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data by contacting us.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Export your data

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@rentclaimpro.com